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FAQ

  • What is the shipping time for my order?
    We strive to deliver your order to you as soon as possible. Our estimated delivery time is 6-8 business days from the date of order confirmation. Please note that delivery time may vary depending on your location and any unforeseen circumstances.
  • Can I track my order after it's been shipped?
    Yes, you can track your order after it has been shipped. Once your order is shipped, you will receive an email with a tracking link. You can click on the link to track your order and get real-time updates on the delivery status.
  • What is your return policy?
    We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it to us within 7 days of delivery. We offer free reverse pickup for all returns. Once we receive the product, we will initiate a full refund to your original payment method.
  • Do you offer exchanges for products?
    Yes, we offer exchanges for products. If you are not happy with the size or color of your product, you can exchange it for another size or color. Please note that exchanges are subject to availability.
  • How do I know what size to order?
    We have a separate size chart for all our products. Please refer to the size chart before placing your order. If you have any doubts about the size, please feel free to contact our customer support team.
  • What payment methods do you accept?
    We accept all payment options, including debit cards, credit cards, net banking, and UPI. All transactions are secured through PayU, a leading payment gateway provider in India.
  • Do you offer any discounts or promotions?
    Yes, we offer discounts and promotions to our repeat customers. We also have special discounts during festivals and other occasions. Please subscribe to our newsletter or follow us on social media to stay updated on our latest offers.
  • Can I cancel my order after it has been placed?
    Yes, you can cancel your order after it has been placed. However, we request you to do it within 12 hours since we provide free shipping. If your order has already been shipped, you can return it to us for a refund.
  • How do I contact customer support if I have an issue with my order?
    You can contact our customer support team through WhatsApp or by sending an email to allyfashionzz@gmail.com. We are always happy to help you with any issues or concerns you may have.
  • Do you ship internationally?
    No, we currently do not ship internationally. We only deliver within India.
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